Safeguarding Adults Policy

Safeguarding Adults Policy

AuDHD and Then Some

Last updated: May 2026


Website:www.audhdandthensome.com


Business name: AuDHD and Then Some


Co
ntact email:audhdandthensome@gmail.com

1. Purpose of this policy

AuDHD and Then Some is committed to creating a safe, respectful and supportive space for adults who access our website, services, resources, community spaces, courses, events or communications.

We only work with adults aged 18 and over.

This policy explains how we approach safeguarding adults, how we respond to concerns, and what we may need to do if we believe an adult is at risk of harm, abuse, neglect or exploitation.

2. Who this policy applies to

This policy applies to:

  • adults who access AuDHD and Then Some services, content, courses, events, groups, memberships or communications

  • adults who contact us by email, social media, forms, messages or other communication channels

  • anyone working on behalf of AuDHD and Then Some, including freelancers, contractors, collaborators, guest speakers, facilitators or volunteers, where applicable

Although we only work with adults, we recognise that safeguarding concerns may sometimes involve children, young people, family members or other people connected to an adult. If information is shared that suggests a child or young person may be at risk of harm, we may need to take appropriate safeguarding action.

3. Our safeguarding commitment

We believe that every adult has the right to live free from abuse, neglect, exploitation and harm.

We aim to:

  • treat adults with dignity, respect and compassion

  • take concerns seriously

  • respond in a calm, proportionate and person-centred way

  • respect adults’ choices, autonomy and privacy wherever possible

  • recognise that some adults may have additional care and support needs

  • recognise the specific risks that can affect disabled, neurodivergent, autistic, ADHD and AuDHD adults

  • act when we believe someone may be at risk of serious harm

  • keep clear records of safeguarding concerns and actions taken

  • work within relevant UK safeguarding guidance and legal duties

4. Adult safeguarding principles

Our approach is guided by the following safeguarding principles:

Empowerment
We support adults to make their own choices and to have control over decisions affecting them wherever possible.

Prevention
We aim to create safe, clear and supportive spaces that reduce the risk of harm.

Proportionality
We respond in the least intrusive way appropriate to the level of risk.

Protection
We take action where an adult is unable to protect themselves or may be at risk of abuse, neglect or exploitation.

Partnership
Where needed, we may work with appropriate safeguarding services, emergency services or other relevant professionals.

Accountability
We aim to be transparent, responsible and clear about our safeguarding decisions and actions.

5. What we mean by safeguarding adults

Safeguarding adults means protecting an adult’s right to live safely, free from abuse and neglect.

Safeguarding concerns may arise where an adult:

  • has care and support needs

  • is experiencing, or is at risk of, abuse or neglect

  • may be unable to protect themselves because of their needs, circumstances or situation

We also recognise that any adult can experience harm, coercion, exploitation, abuse or crisis, whether or not they would describe themselves as having care and support needs.

6. Types of harm or abuse

Safeguarding concerns may include, but are not limited to:

  • physical abuse

  • emotional or psychological abuse

  • sexual abuse

  • domestic abuse

  • coercive or controlling behaviour

  • financial or material abuse

  • neglect or acts of omission

  • discriminatory abuse

  • organisational or institutional abuse

  • self-neglect

  • modern slavery, trafficking or exploitation

  • online abuse, harassment, grooming, scams or exploitation

  • hate crime or identity-based abuse

  • spiritual, cultural or community-based abuse

For neurodivergent adults, harm may also include situations where someone’s communication needs, sensory needs, disability, autonomy, consent, identity or access needs are ignored, dismissed or exploited.

7. Online safety and community spaces

Where AuDHD and Then Some provides online groups, community spaces, comments, live sessions, workshops, forums or social media interaction, we expect all adults to behave respectfully.

We do not allow:

  • bullying, harassment or intimidation

  • hate speech or discriminatory language

  • threats of violence or harm

  • sexual harassment

  • exploitation, manipulation or grooming

  • sharing another person’s private information without consent

  • pressure to disclose personal, medical, financial or trauma-related information

  • unsafe advice presented as professional medical, legal, financial or mental health guidance

  • content that encourages self-harm, suicide, abuse, violence or exploitation

We may remove content, restrict access, end participation, contact emergency services, or make a safeguarding referral if we believe there is a risk of harm.

8. Confidentiality and information sharing

We respect privacy and confidentiality. Information shared with us will usually be kept confidential unless there is a safeguarding reason to share it.

We may need to share relevant information if:

  • we believe an adult is at risk of serious harm

  • someone else may be at risk of harm

  • a child or young person may be at risk

  • there is a risk of suicide, serious self-harm or harm to others

  • abuse, neglect, coercion or exploitation is disclosed

  • we are required to do so by law

  • emergency services or safeguarding services need information to help keep someone safe

Where possible and appropriate, we will try to involve the adult in decisions about sharing information. However, there may be situations where we need to share information without consent, especially where there is an immediate or serious risk.

9. Mental health crisis and emergency situations

AuDHD and Then Some is not an emergency, crisis, medical or mental health service.

If someone appears to be in immediate danger, at risk of serious harm, or in need of urgent help, we may contact emergency services or encourage them to seek urgent support.

If you are in immediate danger or someone’s life is at risk, call emergency services on 999 in the UK.

If you need urgent mental health support in the UK, you can contact:

  • Samaritans: 116 123

  • NHS 111: call 111 and choose the mental health option, where available

  • 999: if there is an immediate risk to life or safety

10. Responding to a safeguarding concern

If a safeguarding concern is raised or noticed, we will aim to:

  1. listen calmly and take the concern seriously

  2. avoid making promises of absolute confidentiality

  3. consider whether there is an immediate risk of harm

  4. record the concern clearly and factually

  5. consider the adult’s wishes, consent and safety

  6. seek appropriate advice where needed

  7. contact emergency services if there is immediate danger

  8. make a safeguarding referral to the relevant local authority safeguarding adults team if appropriate

  9. review whether any changes are needed to reduce further risk

We will not investigate abuse ourselves. Where a concern requires formal safeguarding action, this should be handled by the appropriate safeguarding authority, emergency service or professional body.

11. Safeguarding lead

The safeguarding contact for AuDHD and Then Some is:

Name: Natasha Wakeling
Email:audhdandthensome@gmail.com

Safeguarding concerns should be raised by email where possible. If there is an immediate risk to life or safety, emergency services should be contacted first.

12. Safer working practice

Anyone working with or on behalf of AuDHD and Then Some is expected to:

  • treat adults with respect, dignity and care

  • maintain appropriate professional boundaries

  • avoid exploitative, manipulative or coercive behaviour

  • communicate clearly about the nature and limits of the service being provided

  • avoid making promises of secrecy where safeguarding concerns are involved

  • avoid giving advice outside their role, training or competence

  • report safeguarding concerns promptly

  • follow this policy and any relevant codes of conduct or service agreements

13. Boundaries of our role

AuDHD and Then Some may provide education, resources, lived-experience-informed content, community support, coaching, training, advocacy-informed work or reflective spaces, depending on the service being accessed.

We do not provide emergency support, crisis intervention, diagnosis, medical treatment, regulated therapy, legal advice or social care assessments unless clearly stated by a suitably qualified professional.

Where someone needs specialist support, we may signpost to appropriate services.

14. Adults-only services

Our services are intended for adults aged 18 and over.

We do not knowingly provide services directly to children or young people under 18. If we become aware that someone under 18 has accessed an adult-only service, we may need to take appropriate action, which may include ending access, contacting a parent or carer where appropriate, or seeking safeguarding advice if there are concerns about risk.

15. Record keeping

Where a safeguarding concern arises, we will keep a factual record of:

  • what was shared, seen or reported

  • dates and times

  • who was involved

  • any immediate risks identified

  • what action was taken

  • who information was shared with and why

  • any follow-up actions

Safeguarding records will be stored securely and only shared where necessary and appropriate.

16. Equality, inclusion and anti-discrimination

We recognise that safeguarding is connected to equality, disability rights, access needs and social justice.

We aim to respond to safeguarding concerns without discrimination on the basis of age, disability, neurotype, race, ethnicity, nationality, religion or belief, sex, gender identity, sexual orientation, relationship status, pregnancy or maternity, class, income, language, migration status or any other protected or personal characteristic.

We recognise that autistic, ADHD and AuDHD adults may face additional barriers to being believed, understood or supported. We aim to take concerns seriously and communicate in ways that are clear, respectful and accessible.

17. Reviewing this policy

This policy will be reviewed regularly and updated when needed, especially if there are changes to our services, safeguarding guidance, legal duties or ways of working.‍ ‍